NuView Marketing is comprised of several industry leaders that joined forces to create the safest next generation business process outsourcing (BPO) organization. With a combined 60 years of contact center experience the executive team brings with it an unsurpassed knowledge of all aspects in a contact center. NuView supports the full scope of the customer lifecycle through inbound and outbound call handling, chat functions. NuView is proficient in its ability to support a wide range of clientele across every type of interaction and facet of the customer experience. With a diverse and superior level of expertise in sales, lead generation, customer relationship and customer care interactions, NuView is positioned to provide both commercial and residential contact center services. Nuview has expertise in telecom, energy, DRTV, political polling, survey analysis, customer win back, and customer retention.

NuView believes in providing value based, innovative solutions with a high ROI for its clients in a safe and transparent environment. With locations in Florida and Texas NuView prides itself on creating jobs in the USA. Services provided by NuView enable our large publicly traded and niche private client base to build valuable customer relationships while increasing revenue and brand identity through consistent and high quality customer contact center interactions.

Why NuView

  • Superior design, development and training prior to launch
  • Continued communication regarding program metrics and goals
  • High standard of quality
  • Consistent review of the campaign to insure proper ROI
  • Build strong customer relationship with your customers
  • Marketing feedback and interaction regarding competitive offers or concepts
  • Single-point project manager, best in class quality, and competitive pricing

NuView

  • Create long-term relationships
  • Daily involvement by the Executives
  • Dedicated project manager
  • Agents are trained for your program
  • Proactively identifies potential problems

The Other Guys

  • Create inflated long term billing
  • Executive disappears after contract is signed
  • Project manager is involved in many tasks
  • Agents work multiple programs at their leisure
  • Scramble to fix issues that were identifiable